What Our Customers Are Saying
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-Anonymous
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Bought my road glide brand new here back in 2019 and been enjoying it and making it my own over the years, always get my bike serviced and worked on here since day 1. The service department is very fast, super knowledgeable and do great work, I've had a few warranty repairs and they always keep you in the loop and sometimes have it done and ready to ride same day! The floor staff and merch ladies are all very friendly as well and never over excessive trying to get a sale like most dealers. Definitely my only go to harley dealer
02cavcruzin -
In DFW area for work and noticed this dealership because of the size. We were greeted by Jason very shortly after entering. I am writing this review because of Jason. His customer service is top notch. As a business owner, I want all of my employees to be as customer focused as he was. He took time to show us the entire layout and pointed out all of the great things they do here like events, rides, custom work, their customer signature panels, stressed how their customers are family and much more. We have not purchased anything at this time. I am sitting at one of their tables enjoying a free cold beer and talking to other employees that are just as friendly and helpful as well as some of their family. I would buy from them without hesitation. Check this place out. I feel confident that your experience will be as good as mine. Thanks Jason.
Matt Hayden -
Micha and the whole team are great people. They really take care of you. If you are in the market make a trip over no matter where you are located.
Randall Simpson -
Whole team was great. Top to bottom awesome experience. My first Harley Davidson and I was extremely satisfied with my purchase. Talk to Chad if you get the chance! Ryan was awesome too!
Chris Richeson -
Always greeted at the door when we arrive. Everone is always helpful. Someone available to answer any questions we might have. Past experience, if one does not have the answer they find the department employee who does. Ask for Denise in Merch if you don't see what your looking for.
connie witherell -
Texas Harley has amazing customer service. I met Darrell, and he explained in detail about every bike I had questions about. I look forward to continuing business with this amazing organization.
Alex Morales -
First time buyer.Ive never owned a Harley and I've never stepped foot inside of a Harley Dealership. I had a great buying experience the whole time. Every one was nice to me and made buying my first Harley a memorable one.My salesman Ty took me through the whole process and made it seamless from the moment I called till I left. Easy buying experience. I highly recommend Ty and Gio at Texas Harley.
Ramdudebro -
Such a great experience! The selection of bikes is great and the staff was incredibly helpful. The next time Im looking for a new Harley, I will absolutely be purchasing from Texas Harley-Davidson!
Sarah Motsenbocker -
Had a great experience with the sales team. I recommend Mason from the sales team if you are looking for a new or used bike. Becca from finance was great and took great care of us!!!
Walter Garcia -
This is by far one of the best Harley dealerships ive visited staff is super friendly and the dealership is huge I was traveling and stopped to get my bike looked at, they got me in and out as soon as possible and while there I met Denise and Regan in motor clothes they were both very accommodating and Denise is very (convincing) lol ! Will definitely stop here anytime Im in town .
Darrell B -
This place was amazing. I worked with Ryan and throughout the entire process he treated me with professionalism. Never at any point did I feel pressured into anything I did not want to do. I started shopping for bikes back in August and have visited a few Harley dealerships around the area. When I was finally ready to buy I instantly hit up Ryan because out of everyone I talked to around the dealerships, he made me feel the most comfortable. Texas Harley has great people and made my wife and I feel great. I will definitely be getting all my service at Texas Harley and its due to the remarkable service that I received from Ryan.
Michael Patnaude -
Jose was a great help with my first purchase of a Harley Davidson. It was big step but i was in good hands and he was very knowledgeable about the bikes great guy.
Dreadhead Pat -
My wife and I wanted a Harley to ride together that was comfortable and made her feel safe. Micah Long and the Texas Harley-Davidson Team put us on a Triglide and the rest is history. The whole experience was great. We showed up later in the day, but they were more than happy to stay past closing to make sure we had what we needed. This kind of service is how you make raving fans.
Matthew T Bennett -
Purchased my 2022 Roadglide ST from here (May 2022), bike had been customized from new with the SE 131 engine kit, exhaust & some other features. Sales team were professional and the experience when closing the sale, dropping off my trade and picking up my new bike was excellent. All in all a very good and pleasant experience.
Glenn Murray -
I called Texas Harley looking for a 2022 Road Glide Limited and spoke to Becca. I told her what I was looking for and she scheduled a time for me to come in and test ride it. She was very professional and helpful. She introduced me to Freddy my salesman and we went out for a test drive together. Freddy was extremely knowledgeable and knew every detail of the bike and answered all of my questions. We spent a good couple of hours going over the details of the road glide limited and the difference between my 2020 CVO street glide that I planned on trading in. Since I do a lot of long distance touring he helped me make the decision to go ahead and switch to the road glide. He also helped me pick out the important accessories I needed to add to the bike to make it my own for my touring needs. He took me over to Chris in the parts department to order the heated seat, Led lights, and other miscellaneous accessories. Chris even called me the next day to schedule my accessory install date. After coming to an agreement to purchase the bike I sat down with Lou and discussed finance terms and I feel like he really took care of me on my trade.
I have not been more pleased with the high standards of customer service I received at this dealership. I am beyond pleased with the people I met to help me purchase my new ride. Very professional and a no pressure to buy environment which is extremely important to me. I am very happy with my decision and highly recommend giving Freddy a visit on your next motorcycle purchase!Derek Davidson -
Best experience ever! Go see Micah Long ..he is so knowledgeable and a great guy. Best thing...no pressure! It took me 3 days to make a final decision and the guys were with me all the way..working with me at my pace. Thanks to the whole staff!
Deb Spencer -
Excellent customer service, treated with a high level of respect by every single employee, truly an outstanding experience from beginning to end! oh, and I love the bike too.
dantheman -
Always love visiting this awesome Harley Davidson Dealership in Bedford Texas! Their inventory is top notch and the staff is helpful and welcoming! Mason and his team made our visit worthwhile! If youre just looking or considering buying two wheels. Go here!!
Jannie Sandifer -
Travelling aussie tourist that wondered into to buy a T-shirt was treated by the best bunch of guys I have met in any Harley dealership I have visited from around the globe (over 40 dealerships). They invited me along for some drinks and food, introduced me to people, and talked some stories. Epitome of what the Harley brand should be! If I ever moved to the US, it wouldnt matter where I lived, Id buy my Harley from this team!Thank you for your southern hospitality and making this Australian guy welcome in your shop!
Adam Dean -
Great dealership! Travis Jones is a rockstar. One of the nicest guys you'll ever get to speak to. Super knowledgeable and will do whatever he can to get you on the bike of your dreams. Easily one of, if not, the best guy working there.
Brian Moller -
Great Customer Service! From the sales department to finance, the whole Texas Harley-Davidson Team provided a Fantastic Buying Experience. Texas HD is a BEAUTIFUL store, hugh inventory of not only bikes but clothing, parts and accessories, too! Truly an adult toy store!!!
Lance Bryson -
I had the pleasure of working with Travis Jones in the finance department at Texas Harley-Davidson, and I couldnt be more impressed. From the moment I started the financing process for my new motorcycle, Travis made everything seamless and straightforward.His professionalism and expertise were evident throughout, as he guided me through the various financing options with clear explanations and honest advice. Travis was incredibly responsive to all my questions and concerns, ensuring that I felt confident and well-informed every step of the way.What truly stood out was his dedication to making sure I got the best possible terms and his genuine interest in helping me find a solution that fit my needs. His friendly demeanor and patient approach made the whole experience much more enjoyable than I anticipated.Overall, Travis is a standout finance professional whose exceptional service adds significant value to the Texas Harley-Davidson experience. I highly recommend him to anyone looking for expert financial assistance with their motorcycle purchase
Tanner Cox -
rom the moment I walked in, everyone was amazing to interact with! Was able to sit on a Harley Davidson motorcycle for the first time and individuals like Nick in clothing and Priscilla at checkout were amazing to meet as I visited the dealership while on vacation in Texas.
Matt A -
Great dealership, super awesome people. A destination all unto itself. I was in total amusement of the inventory, service shop, parts, SWAG and overall level of customer service. if you are anywhere near this place stop in and if you are a Harley Rider, this should be a destination you need to make a pilgrimage to!!
Brian Gerhart -
My brother, my nephew, my Dad, and our friends got their Harley in this enormous flagship store. This is the place to buy your Harley, equipment, seasonal outfits, and home decor for the true Harley Davidson rider!!! What an incredible experience! Great ambiance, fantastic customer service, and great quality of products on display, and if you visit them during the weekends you can enjoy a couple of free delicious beers I love this place!
Chelly Garcia -
I had the greatest experience here. Salesman and parts department were extremely knowledgeable. The GSM I think his name was Darrell? Was amazing and probably the coolest manager Ive ever talked with. 10/10 will buy my next bike here
Cameron Stevenson -
Texas Harley. An experience unlike any other. I have not only personally worked at Harley Davidson dealerships, I have also been a long time customer of Harley Davidson products. I had the distinct pleasure of meeting Mason here at this dealership. Most sales representatives are easy to forget, but Mason has reignited a deep love for Harley Davidson for me. He was extremely knowledgeable on the new lineups coming out, he was always honest about the finances and logistics behind the bikes at the dealership, and even took the time to make me feel like we were friends. I left the dealership not feeling like I left a business transaction, Mason ensured I left there feeling like I do when I leave family holiday parties. It is sales representatives like Mason that have me continuing to come back to Harley Davidson. Not only would I recommend this dealership, I highly recommend anyone who is interested in purchasing a bike, to first talk to Mason. Thank you Mason, best of luck.
Causen Shafer -
I had an exceptional experience at Harley Davidson thanks to Tyler and his manager, Ryan! Both of them were incredibly knowledgeable and went above and beyond to assist me with all my inquiries regarding which bike would be the best fit for me and what my financing options are. Tylers expertise and friendly demeanor made the entire process enjoyable and informative. Their professionalism and dedication to customer service are truly commendable. Highly recommend visiting Tyler and the rest of the team at this location for anyone looking for expert advice and top-notch service!
Isabella Lovett -
Fantastic experience all around. Great staff, very helpful, clean environment with a welcome atmosphere. I'd recommend this location to anyone. Ty was my salesman and he was amazing, I would ask for him if you are looking for a bike.
Evan Rattray -
Awesome dealership with a great selection of new and used motorcycles. The team at texas harley davidson was very welcoming and took care of my family and myself. I would highly recommend them to friends and family.
Daniel Garrett -
Love this dealership. Always willing to help out from sales, Travis Jones and Micah Long, to the service department. Have treat my family well!
DeLische Ferguson -
My buddy Tyler Lovett works at Harley told me to come down and see what deals I could get done on my old bike for a new bike and the trade went smooth and it was easy process in and out in one day on new ride hell yeah brother
Talon Corgatelli -
Friendly staff and lots of bikes to choose from. I went there to put a bike rally poster up and the guys were so cooperative. I have done business with them before and it was a good experience.
C E MoonGod -
Love this place, they really make you feel like part of the family. We bought our first Harley Davidson from them, I would highly recommend them for anything you need especially Freddie he was very knowledgeable and patient. we are so excited.
S Austin -
Becca is a awesome sales lady from the beginning to signing paper, she is top notch! The whole crew from Denise in merchandise, Jason, Chris and everyone else from sales to checkout was very informative and helpful. From the moment we walked in, we was greeted by everyone in the store! Thanks y'all for everything
Lawtonka Paint and Body -
These guys go up and beyond! They made my buying experience the best by far. Everyone was very helpful, the professionalism was out of this world. I would like to thank Freddy for all is knowledge as well as the rest of the employees. I was completely in awe and amazed. Definitely a 10+ out 10. Thank you Texas Harley Davidson for making me feel like apart of your family!!
Shantel Force -
Awesome place. Friendly staff. PLENTY of merchandise. Harley-Davidson items I haven't seen before. Visiting from Phoenix, AZ so had to stop in at this great Harley-Davidson location. Got my shirts, a hat and luggage tags. Next time I come in for training I'll be back. Thanks guys!!!
sosb528 -
Wow!! Everything is bigger in Texas!! What an amazing dealership. Everyone was incredibly friendly and helpful. The atmosphere was great too! The merchandise selection was great too! We came in from East Texas and it worth the drive.
Marci Isaacson -
The team here has been great to me and my family everytime we visit. We have worked with them several times over the years and always had a great experience. Travis in finance has always done me right and got everything done in a professional and timely manner. I recommend giving this dealership a chance anytime your in the market for a good bike.
Ben Ferguson -
I would like to acknowledge Finance Manager, Travis Jones for being an outstanding employee of Texas Harley Davidson! He presents the dealership in the upmost professional way by making everyone feel welcome. He models the Harley Davidson standards by always willing to help a buyer, making dreams come true, and never lets anyone down! Travis Jones is an incredible ambassador of Texas Harley Davidson! Anyone looking to buy a new or used motorcycle should come see, Travis. Thank you for all you and your continued hard work!Sincerely,Tanya Martinez & Dave Wilson
Tanya Martinez
Great dealership! Love the team!!